When face-to-face business goes digital

When face-to-face business goes digitalFrom virtual cooking classes to digital theatre, the pandemic has prompted a rapid growth of the experiential e-commerce sector. In this article, our partners, DHL, explore some of the exciting and innovative ways businesses have pivoted online to survive, and what their long-term futures may be.

The pandemic has affected businesses of every type, all over the world. In this series on Pandemic Culture, DHL took a detailed look at how many offline retailers have begun selling online in order to survive. But for experience-based businesses, the move into the e-commerce arena has been more of a challenge. In this article, we look at how they’ve adjusted.

The global pandemic arrived like an uninvited whirlwind, causing devastation and mayhem on a scale not even the most pessimistic of people could have predicted. Read more >

The Forwarding Sector – Remaining strong in changing times

Remaining strong in changing timesThe threat of digitalisation is no threat at all says the Director General of the British International Freight Association (BIFA), Robert Keen.

As Covid-19 accelerates digitalisation there has been fear that traditional freight forwarding may lose its niche in the market. Over the last five years reports have suggested the rise of software start-ups would mean the end for forwarders. But is this really the case? History often repeats itself as the saying goes…

“There’s this idea that if forwarders do not adapt, they will die – but you just need to look back at the sector’s history, it has always adapted. One forwarder I know – a family-owned European firm – has in their archive a letter from a great-grandparent proclaiming the company’s demise with the arrival of rail in the mid-1800s… it’s still going strong.

 

We keep hearing the usual spin from digital start-ups on how their presence in the sector will lead to the death of traditional forwarders, it’s a load of rubbish. We have strong empirical evidence showing what our members are up to in regards to digital transformation of their role in the supply chain. BIFA members are already developing and delivering technology-led products and services that will meet their customers needs more effectively, enhance their experience and cut their costs.” – Robert Keen

Read more at UK Hauler’s website >:

Pandemic Culture: what happens next?

Pandemic Culture: what happens next?In this article our partner DHL, looks at what kind of new world we might emerge into, and what that means for the e-commerce sector. Which consumer behaviors will stay? Which were just a ‘lockdown fad’? And what should your business do to adapt?

The pandemic arrived like a whirlwind, turning businesses upside down almost overnight, leaving them scrambling to adjust. As we’ve previously explored, many commerce businesses have had to adapt quickly to survive, whether that has meant selling online for the first time, exploring the direct-to-consumer (D2C) model, or working creatively to take an experience-based business into people’s homes. Read more >

If you have any questions or just need some advice, we are here to help you. Please don’t hesitate to call us on +44 (0) 1709 610 000 or send a message.

Will COVID-19 Catalize a New Global Freight Strategy

COVID-19 has generated unprecedented disruption in the global logistics and freight industries, severely impacting operations and delivery activities. However, could these current challenges ultimately pave the way for a more streamlined, efficient and environmentally-friendly future?

Will COVID-19 Catalize a New Global Freight StrategyDemand for essential goods, such as produce, medical supplies and Personal Protective Equipment, has significantly increased, while manufacturing capacity has decreased due to various lockdown restrictions.

Read more from Forwarder Freight Magazine >

If you have any questions or just need some advice, we are here to help you. Please don’t hesitate to call us on +44 (0) 1709 610 000 or send a message.

Surviving or thriving through COVID-19

Pandemic Culture: How are brands surviving?

Surviving or thriving through COVID-19COVID-19 has sent consumers into a frenzy, triggering panic buying and a mass switch to online shopping. So, what does this mean for e-commerce businesses and how are they responding?

In the first of a special three-part series on Pandemic Culture, we look at new consumer buying behaviours, the impact on the e-commerce sector, and what businesses are doing to adapt to the ‘new normal’.

Read the full article from our partner DHL >

Tips for your Online Store during COVID-19

As Coronavirus spreads around the world, employees in more and more companies are working from home. Areas are quarantined, many shops remain closed. People are currently changing their everyday lives, but not their consumer habits. The difficulties associated with traditional retail together with unprecedented digital and mobile media usage offer enormous opportunities for online shops.

Top tips for an online storeWhether it is a new book, supplies of printer cartridges for home schooling for the kids or a keyboard so that you can work from home … Your customer wants to be sure that the delivery takes place when he or she orders.

The fact that customers are now increasingly wondering whether delivery is taking place at all is not surprising.
Has the order been received? Is the order handed over to a delivery service? Is it delivered within the usual delivery times?
Online buyers who ask these questions and do not get a clear answer will postpone their purchase or place their order with another online shop. Read more from our partner, DHL’s article >

Top Tips: Working From Home During COVID 19

Top Tips for Working From Home During COVID 19A huge majority of our workforce has been forced out of their offices and into their homes as part of our attempts to reduce the spread of Covid-19.

The prospect of working from home can seem enticing. However, if you’re not used to working remotely or you’re an extrovert by heart, then being away from your normal set up at the office can feel disconcerting.

In this brief guide we’ll go over some key ways to stay productive (and sane) while trying to work from the comfort of your own home. Follow these tips and you’ll be able to get your work done without leaving the house with the added benefit of getting back those hours you normally lose in the daily commute. Read more from MoneyExpert’s article >

UK cities to test legal e-scooters, medical drones and more

UK cities to test legal e-scooters, medical drones and moreWhile the country has traditionally lagged behind other European countries when it comes to e-scooters, the UK’s Department for Transport has announced that it is exploring new transportation modes4. E-scooters, e-cargo bikes, and medical drones are the focus of the consultation – as well as bringing the on-demand model to buses and other UK public transport.

The move, which will have huge ramifications for last-mile delivery, “marks the biggest review of transport laws in a generation,” according to Transport Secretary Grant Shapps, and will “…pave the way for exciting new transport technology to be tested, cementing the UK’s position as a world-leading innovator.” Read more from www.techcrunch.com article >

Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >

French fashion house, LVMH, switches product focus to hand sanitizers

French fashion house, LVMH, switches product focus to hand sanitizersThe French luxury goods group LVMH is to start producing hand sanitiser at three of its perfume and cosmetics factories for distribution to French hospitals fighting the country’s coronavirus outbreak.

Twelve tonnes will be produced as soon as this week, instead of the usual Christian Dior, Guerlain and Givenchy scents and make-up usually made at the three French sites. The company also owns brands including Louis Vuitton, Tiffany and Moet & Chandon.

The gel will be delivered “at no charge” to French health authorities, in particular the 39 public hospitals in Paris, the group said on Sunday. Read more from The Guardian article >

An update for all our customers

International Freight Keeps Moving…

If you have an Export or Import requirement for Documents, Parcels, Pallets, Containers, we will be here to assist you.

Our team here at IFS are working hard to fulfil your International shipping requirements and will guide you through the best options for your shipments.

We are working closely with all our Carrier partners on a daily basis to ensure minimum disruption to services in order to get your goods delivered on time.

IFS is committed in continuing to daily monitor the advice given from Public Health England, the Worldwide Health Organisation and the Government on the situation.

If you have any questions or just need some advice, we are here to help you. Please don’t hesitate to call us on +44 (0) 1709 610 000 or send a message.

Please take care. Paul, Ingrid, Adam, and John.

IFS Coronavirus UpdatesCOVID-19 (Coronavirus) has unleashed an unprecedented global health emergency and caused significant economic turmoil. From healthcare facilities to government agencies to super markets, public and private-sector organisations alike are focused on doing whatever they can, within their areas of expertise, to keep people safe and continue essential business.

IFS is committed in continuing to daily monitor the advice given from Public Health England, the Worldwide Health Organisation and the Government on the situation.