Online shoppers expect transparent customer service, especially in the coming season

The countdown to holiday season is officially here, meaning more online shopping, deliveries and returns. Are you ready?

Returns Policy InfoIn this day and age, a glitzy website or a user-friendly app just doesn’t cut it for today’s savvy online shopper. They now demand upfront transparency on fees, control over the delivery process and a clearly-stated returns policy. Are you meeting these demands?

Get the latest Retail Insights: Partner UPS Insights >

Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >

Ten tips for social e-commerce and services

Ten tips for social e-commerce and services

There are now 1.8 billion active users on Facebook, 800 million monthly Instagram visitors and over 150 million people using Snapchat daily. It’s therefore not surprising to learn that they are the best places to sell.

Businesses with small marketing budgets are seeing the benefits of implementing a social selling strategy as it is a relatively cheap and effective way of reaching their target audience. Check out DHL’s top 10 tips to setting up shop on social media. Read more from our partner, DHL’s article >

Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >

Scotch whisky’s global success

Scotch whisky’s global success with exports

Scotch whisky, for some, is the very essence of Scotland, rich in history, craftmanship and culture. It’s no wonder that it’s such a booming export taking foreign markets by storm.

Last year Scotch whisky exports were worth £4.7 billion, with more than a billion bottles sent overseas. These considerable sales made up 70 per cent of Scotland’s total food and drink exports, and 21 per cent of the UK’s as a whole. Read more > from this BBC article.

Christmas delivery tips from DHL, an IFS Partner

Christmass delivery tips from DHL, an IFS PartnerDelivering on time, on target and in one piece is always important. But when it comes to Christmas, everything gets magnified. Increased demand makes life increasingly demanding, so it’s crucial you’re set up for success. Luckily, our top tips for Christmas delivery are here to help you out, as you navigate the peak shopping (and shipping) season. Read more >

As a preferred DHL partner, you can have confidence that IFS will take care of your international deliveries. Call us on: (01709) 610 000, simply message us or complete our International Shipment Note >

What is the difference between freight forwarding and 3pl?

What is the difference between freight forwarding and 3pl?Moving products between locations, whether you’re sending orders to a customer or changing warehouses, can be a complicated exercise. It can get even more confusing when trying to find the right company, who offer the service, that you are in desperate need of.

Two of the most common types of companies that arrive to help you get your products to customers are freight forwarders and third-party logistics providers (3PLs). Each comes with different price considerations, capabilities, and places where they integrate with your supply chain.

The following article will help you find the right help by understanding the difference each has to offer. Read more >

At IFS we have over xx years experience of taking care of your international deliveries. Should you need any help, please don’t hesitate to call our friendly team on: 01709 610 000 or simply message us.

Are you prepared for Brexit?

International Freight Solutions IFS guidance for Brexit

With the UK Government still negotiating with the EU for the withdrawal from the European Union it is important that you prepare for the possibility of a ‘No Deal Brexit’ to ensure you can continue importing and exporting as efficiently as possible.

There are a number of things that you can do to prepare:

Apply for your EORI number

You will need to apply for a European Union registration and identification number to move goods in or out of the EU. This is required for Customs Clearance. Visit to apply

Duty Deferment account (DAN)

The Duty Deferment scheme allows you to make monthly payments to HMRC for Duty or VAT fees. If you want IFS to arrange your Customs Clearance, you will need to provide authorisation
Commodity codes. You will need to identify the correct commodity code for your goods, this will determine the Duty of that will be applied, thereby making the Customs declaration process much easier

License for your goods

Some goods will require an export license in order to be moved in or out of the EU, therefore you should determine whether your goods require a license prior to its movement

Transitional Simplified Procedures

To avoid delays on UK imports, we highly recommend that businesses apply for Transitional Simplified Procedures (TSP)

Commercial Invoice Checklist

For each shipment, a commercial invoice is likely to be required to present when clearing goods through Customs.

> Commodity code(s)
> Customs procedure code
> EORI number
> Incoterm
> Country of origin
> Shipment weight
> Shipment value
> Details of packaging
> Description of goods
> Commercial invoice
> Packing list
> Details of importer
> Details of exporter

Whatever the outcome, as your International freight forwarder, IFS will be here to assist you with any enquiries you may have.

Simply call our friendly and helpful team on:

+44 (0) 1709 610 000

Or send us a message >

UK launches Maritime Trade Investment Plan

International Trade Secretary Liz Truss has launched a new strategy to boost trade and investment into the UK’s multibillion-pound maritime sector. The five year plan will focus on digital technologies, green maritime, autonomous vessels, marine science and maritime professional and business services.

The International Trade Secretary said: “Our Trade and Investment 5 Year Plan sets out how we can showcase our global capabilities in maritime technology, science and shipbuilding.” Read more >

Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >

UK and Lebanon trade agreement signed

UK and Lebanon sign trade continuity agreementA UK-Lebanon Association Agreement has been signed by both nations, ensuring British businesses and consumers will continue to benefit from preferential trading terms after leaving the European Union.

Trade between the UK and Lebanon was worth £603 million in 2018. Minister for the Middle East and North Africa Dr Andrew Murrison said: “The economic and trade relationship between our two countries holds much potential. I look forward to more British and Lebanese companies doing business with each other.” Read more >

Do you need any help with guidance for Brexit? Find out more and get access to the Commercial Invoice Template Download >

UK joint statement with Korea

UK joint statement with KoreaThe UK and Korea have signed a joint statement for trade continuity that will allow businesses to keep trading freely even after the UK has left the European Union. This will help to strengthen the trading relationship between the UK and Korea further, which in 2018 was worth £14.6 billion.

International Trade Secretary Dr Liam Fox commented on the increasing value of trade between the two nations: “Providing continuity in our trading relationship will allow businesses in the UK and Korea to keep trading without any additional barriers, which will help us further increase trade in the years ahead.” Read more > 

Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >

Scottish fish exports make a splash

Scottish fish exports make a splashThe Department for International Trade (DIT) has praised Scotland’s £1 billion fish industry. Latest statistics from HMRC show that goods exports from Scotland grew faster than any other part of the UK in the year to March 2019, now worth £32.8 billion.

In 2018 fish exports from Scotland to China were worth £97 million, China is Scotland’s top destination for fish exports outside of the EU and third largest destination in the world. The USA is the fourth largest destination for Scottish fish, with exports worth £89.5 million last year. Read more >

Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >