When face-to-face business goes digital

When face-to-face business goes digitalFrom virtual cooking classes to digital theatre, the pandemic has prompted a rapid growth of the experiential e-commerce sector. In this article, our partners, DHL, explore some of the exciting and innovative ways businesses have pivoted online to survive, and what their long-term futures may be.

The pandemic has affected businesses of every type, all over the world. In this series on Pandemic Culture, DHL took a detailed look at how many offline retailers have begun selling online in order to survive. But for experience-based businesses, the move into the e-commerce arena has been more of a challenge. In this article, we look at how they’ve adjusted.

The global pandemic arrived like an uninvited whirlwind, causing devastation and mayhem on a scale not even the most pessimistic of people could have predicted. Read more >

Pandemic Culture: what happens next?

Pandemic Culture: what happens next?In this article our partner DHL, looks at what kind of new world we might emerge into, and what that means for the e-commerce sector. Which consumer behaviors will stay? Which were just a ‘lockdown fad’? And what should your business do to adapt?

The pandemic arrived like a whirlwind, turning businesses upside down almost overnight, leaving them scrambling to adjust. As we’ve previously explored, many commerce businesses have had to adapt quickly to survive, whether that has meant selling online for the first time, exploring the direct-to-consumer (D2C) model, or working creatively to take an experience-based business into people’s homes. Read more >

If you have any questions or just need some advice, we are here to help you. Please don’t hesitate to call us on +44 (0) 1709 610 000 or send a message.

Surviving or thriving through COVID-19

Pandemic Culture: How are brands surviving?

Surviving or thriving through COVID-19COVID-19 has sent consumers into a frenzy, triggering panic buying and a mass switch to online shopping. So, what does this mean for e-commerce businesses and how are they responding?

In the first of a special three-part series on Pandemic Culture, we look at new consumer buying behaviours, the impact on the e-commerce sector, and what businesses are doing to adapt to the ‘new normal’.

Read the full article from our partner DHL >

Tips for your Online Store during COVID-19

As Coronavirus spreads around the world, employees in more and more companies are working from home. Areas are quarantined, many shops remain closed. People are currently changing their everyday lives, but not their consumer habits. The difficulties associated with traditional retail together with unprecedented digital and mobile media usage offer enormous opportunities for online shops.

Top tips for an online storeWhether it is a new book, supplies of printer cartridges for home schooling for the kids or a keyboard so that you can work from home … Your customer wants to be sure that the delivery takes place when he or she orders.

The fact that customers are now increasingly wondering whether delivery is taking place at all is not surprising.
Has the order been received? Is the order handed over to a delivery service? Is it delivered within the usual delivery times?
Online buyers who ask these questions and do not get a clear answer will postpone their purchase or place their order with another online shop. Read more from our partner, DHL’s article >

Rethinking packaging: The future of packaging in the logistics industry

Rethinking packaging in the logistics industry IFSYears of innovation and refinement have produced packaging technologies and solutions that deliver high performance at a low cost. However, there is growing evidence that these approaches can’t keep up with the changing needs of companies, consumers and the environment.

Our partners, DHL Express, have been thinking about how new approaches to packaging will shape future logistics operations and processes. In DHL’s latest Trend Report, titled Rethinking Packaging, they look into the future of packaging in the logistics industry. Read more >

Brexit: Uk leaves the European Union, what next?

On January 31st the United Kingdom entered into a Transition Period, which is scheduled to run until December 31, 2020.

Brexit’s getting closer than everImports and exports will continue as they are for the duration of this period. However, as the terms of any future trade agreement between the UK and EU are still uncertain, customers should be aware of the potential for trading relations to change.

 

What happens next?

The focus now turns towards conducting detailed negotiations for a future trade deal between the UK and the EU.

To help stay informed about what this might mean for your business, see the UK Government’s website: www.gov.uk/transition, or you can follow our partners, TNT / Fedex Brexit hub > and check back for updates as talks between the UK Government and the EU progress.

Whatever future changes there may be to trade between the UK and EU, you can rely on our expertise and experience to ensure that your shipments travel seamlessly and compliantly – with our speed and reliability connecting your business to even greater possibilities.

If you have any questions or concerns you can get in touch with us. We would be happy to help.

Related links:
Are you prepared for Brexit? >

Brexit’s getting closer than ever. Is your business ready? >