The Forwarding Sector – Remaining strong in changing times

Remaining strong in changing timesThe threat of digitalisation is no threat at all says the Director General of the British International Freight Association (BIFA), Robert Keen.

As Covid-19 accelerates digitalisation there has been fear that traditional freight forwarding may lose its niche in the market. Over the last five years reports have suggested the rise of software start-ups would mean the end for forwarders. But is this really the case? History often repeats itself as the saying goes…

“There’s this idea that if forwarders do not adapt, they will die – but you just need to look back at the sector’s history, it has always adapted. One forwarder I know – a family-owned European firm – has in their archive a letter from a great-grandparent proclaiming the company’s demise with the arrival of rail in the mid-1800s… it’s still going strong.

 

We keep hearing the usual spin from digital start-ups on how their presence in the sector will lead to the death of traditional forwarders, it’s a load of rubbish. We have strong empirical evidence showing what our members are up to in regards to digital transformation of their role in the supply chain. BIFA members are already developing and delivering technology-led products and services that will meet their customers needs more effectively, enhance their experience and cut their costs.” – Robert Keen

Read more at UK Hauler’s website >:

Pandemic Culture: what happens next?

Pandemic Culture: what happens next?In this article our partner DHL, looks at what kind of new world we might emerge into, and what that means for the e-commerce sector. Which consumer behaviors will stay? Which were just a ‘lockdown fad’? And what should your business do to adapt?

The pandemic arrived like a whirlwind, turning businesses upside down almost overnight, leaving them scrambling to adjust. As we’ve previously explored, many commerce businesses have had to adapt quickly to survive, whether that has meant selling online for the first time, exploring the direct-to-consumer (D2C) model, or working creatively to take an experience-based business into people’s homes. Read more >

If you have any questions or just need some advice, we are here to help you. Please don’t hesitate to call us on +44 (0) 1709 610 000 or send a message.

Will COVID-19 Catalize a New Global Freight Strategy

COVID-19 has generated unprecedented disruption in the global logistics and freight industries, severely impacting operations and delivery activities. However, could these current challenges ultimately pave the way for a more streamlined, efficient and environmentally-friendly future?

Will COVID-19 Catalize a New Global Freight StrategyDemand for essential goods, such as produce, medical supplies and Personal Protective Equipment, has significantly increased, while manufacturing capacity has decreased due to various lockdown restrictions.

Read more from Forwarder Freight Magazine >

If you have any questions or just need some advice, we are here to help you. Please don’t hesitate to call us on +44 (0) 1709 610 000 or send a message.

Surviving or thriving through COVID-19

Pandemic Culture: How are brands surviving?

Surviving or thriving through COVID-19COVID-19 has sent consumers into a frenzy, triggering panic buying and a mass switch to online shopping. So, what does this mean for e-commerce businesses and how are they responding?

In the first of a special three-part series on Pandemic Culture, we look at new consumer buying behaviours, the impact on the e-commerce sector, and what businesses are doing to adapt to the ‘new normal’.

Read the full article from our partner DHL >

Tips for your Online Store during COVID-19

As Coronavirus spreads around the world, employees in more and more companies are working from home. Areas are quarantined, many shops remain closed. People are currently changing their everyday lives, but not their consumer habits. The difficulties associated with traditional retail together with unprecedented digital and mobile media usage offer enormous opportunities for online shops.

Top tips for an online storeWhether it is a new book, supplies of printer cartridges for home schooling for the kids or a keyboard so that you can work from home … Your customer wants to be sure that the delivery takes place when he or she orders.

The fact that customers are now increasingly wondering whether delivery is taking place at all is not surprising.
Has the order been received? Is the order handed over to a delivery service? Is it delivered within the usual delivery times?
Online buyers who ask these questions and do not get a clear answer will postpone their purchase or place their order with another online shop. Read more from our partner, DHL’s article >