In this article our partner DHL, looks at what kind of new world we might emerge into, and what that means for the e-commerce sector. Which consumer behaviours will stay? Which were just a ‘lockdown fad’? And what should your business do to adapt?
The pandemic arrived like a whirlwind, turning businesses upside down almost overnight, leaving them scrambling to adjust. As we’ve previously explored, many commerce businesses have had to adapt quickly to survive, whether that has meant selling online for the first time, exploring the direct-to-consumer (D2C) model, or working creatively to take an experience-based business into people’s homes. Read more >